Shipping Areas:
We only ship to the United States.
We currently do not support shipping outside of the United States.
Shipping & Handling Charges:
US: Regular shipping takes $5.95, if a customer order over $30, he will get free shipping.
Shipping & Processing Times:
We normally process within 2 working days after you place the order.
Shipping takes 2-7 working days for all US orders.
Total Delivery Time = Processing Time + Shipping Time (depending on your location)
*Hot-selling products may have a time delay, if there is a time delay, we will actively contact you by email.
How To Track Your Order:
After you successfully place an order, the system will send you an email when the order information is updated; if you need it, you can also contact us through our customer service email.
Order Cancellation & Shipping fee
If you want to cancel your order, send us an email within 24 hours and we will cancel the order for you. If you cancel after our package is shipped, you need to wait until the order gets received and returned to our warehouse. However, you are responsible for the shipping costs incurred.
In addition, our products will not generate relevant taxes, so customers don't have to worry about taxes. In addition, if there is an order delay, even if this is rare, if you are worried, you can also contact us by email, and we will solve it for you as soon as possible.
Contact us
Email: contact@hardell.com
Phone:+86 189 1551 0346
Office Hours: Monday-Friday EST 9:00am - 3:00pm
Address: 19H MAXGRAND PLAZA
No.3 TAI YAU STREET SAN PO KONG KL Hong Kong
