Shipping Areas
We currently ship only within the United States. We do not offer international shipping at this time.
Carriers
We use a variety of small‑parcel carriers, including UPS, USPS, FedEx, and others.
Shipping Rates
Standard shipping within the U.S. costs $5.95** per order.
**Free shipping** is automatically applied to all orders totaling **$50 or more.
Processing & Delivery Times
Processing time: Orders are typically processed within 2 business days after placement.
Shipping time: Delivery within the U.S. generally takes 2–7 business days.
Total delivery time = processing time + shipping time (varies by destination).
Please note: For hot‑selling items, there may be occasional delays. If a delay occurs, we will proactively notify you via email.
Order Tracking
After your order is successfully placed, you will receive an email notification whenever your order status is updated. You may also contact our customer service team at any time for tracking information.
Order Cancellation & Shipping Fees
If you wish to cancel your order, please email us within 24 hours of placing it, and we will cancel it at no charge. If the cancellation request is made after the package has already been shipped, you will need to wait for the order to be delivered and returned to our warehouse; in that case, you will be responsible for any shipping costs incurred.
Taxes & Delays
Our products do not incur any relevant taxes, so you do not need to worry about additional tax charges. Although order delays are rare, if you have any concerns, feel free to contact us by email and we will resolve the issue as quickly as possible.
Contact us
- Email: contact@hardell.com
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Service call:+1 (929) 634-5096
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Office Hours: Monday-Friday EST 9:00am - 3:00pm